The Creditinfo Academy – connecting people and sharing best practice
The Creditinfo Academy was established with two primary purposes, firstly as a knowledge centre for the 280 Creditinfo employees worldwide and secondly, for the client base and partners to share information about their organizations and to provide feedback on working with Credit Bureaus and Credit Risk Management Service Providers.
The Creditinfo Academy arranges bi-weekly webinars for its worldwide audience on credit industry related topics and more general business topics, bringing together their senior management team and employees with a number of influential specialists, business experts, practitioners and providers within the Credit Industry. The webinars present an excellent opportunity for all involved to share ideas about the challenges and best practice worldwide.
Reynir Grétarsson, CEO of Creditinfo Group, is a firm believer that “Information is the lifeblood of the modern economy.” He advises, “Creditinfo is pleased to be able to provide a worthwhile and unique learning experience. This is just one of various steps to enhance mutual understanding and best practice within the Credit Industry. The Creditinfo Academy demonstrates how collaboration can work in practice to achieve improvements in the industry by identifying common data issues and sharing knowledge. We address a broad range of topical subjects and will continue to take the initiative in the development of new services and processes in the Credit Bureau industry.”
Amongst a few of the more recent external credit industry speakers are representatives from global influential organizations such as Institute of Financial Literacy (Iceland), The Association of Credit for Central and Eastern Europe s.r.o. (Czech Republic), Royal Bank of Scotland (UK) and Microbilt (USA), who have delivered incisive views on a wide range of subjects and shared information about their actual experiences in the credit industry.
The Creditinfo Academy also kicked off 2014 with an inspirational presentation on “Change Management” from Mr. Paul Gauci, a training and development professional from Malta who lectures regularly at the University of Malta and who this year, also celebrates 34 years as Head of Training & Development at the Bank of Valletta.
Almar Hilmarsson, CEO of Creditinfo International, the holding company for Creditinfo, as well as the centre for know-how and service to subsidiaries and customers, advised, “Through the Creditinfo Academy, our Partnership Programmes and Global Forums, we are able to develop & continually improve Creditinfo’s strategy. Our culture of talented individuals working together on a global basis is the engine that helps drive our client’s success, as such we are committed to developing them further. Equally, the feedback from our customers is paramount, in enabling us to build upon our knowledge base to deliver better results. We work with numerous organizations worldwide and are able to pass on new ideas and lessons learned from those experiences.” Continue reading »
Creditinfo Academy in Guyana – working together to improve risk management in the new era of credit bureau
Attendees were shown case studies of the impact in other countries across the world where access to finance had grown considerably and especially for SMEs who are often seen as a motor for growth. Furthermore, banks have more efficient procedures and control on bad debts which leads to a more stable banking environment.
In the second session, attendees were given a real insight of how they can use credit reports to change the decisions of every loan application. Individuals and business applicants will be judged objectively on the real evidence of their historical payments removing much of the subjective element. Working in teams, the attendees were able to discuss the practical issues while on-line to Creditinfo Guyana’s system and credit reports. Together they shared experiences with their peers from different institutions. Continue reading »
Customer Service at Creditinfo Lithuania
Today, the Creditinfo employees received a presentation from 2 of their colleagues at Creditinfo Lithuania, Gerda Venckevičiūtė, Sales and Customer Department Director and Aurimas Kacinskas, Head of Customer Care Department. Our two colleagues spoke about how Creditinfo Lithuania approach customer service and work effectively with their customers.
You can watch the presentation video here: Vimeo
Contact Gerda at gerda.venckeviciute@creditinfo.lt
And Aurimas can be reached at Aurimas.Kacinskas@creditinfo.lt or via Linked In at: www.linkedin.com/profile/view?id=8684170
Why use a Credit Bureau and the impacts in markets
Paul Randall, Business Development Director, Creditinfo International, and one of our regular Creditinfo Academy speakers and trainers, today gave a presentation on “Introduction to Credit Bureau and Achieving Benefits of Credit Information Sharing Initiative”.
Paul discussed the different infrastructure of a Credit Bureau, and went on to discuss four key market changes after a Crediti Bureau is introduced into the market place. He discussed a case study in Georgia.
You can view Paul’s presentation here: Why use CB and impact on the markets – Paul Randall
You can watch Paul’s presentation video here: Vimeo
Tel: +33 60 79 34 884
Email: paul.randall@creditinfo.com
Linked In: www.linkedin.com/profile/view?id=1195768
Pauls’ Bio
Mathematician by education, risk manager by experience. With over 26 years experience in credit risk management, Paul Randall has been working with Creditinfo since April 2007. Following graduation he worked with 2 retailers on the financial services side JD Williams, M&S Financial Services, then moved to the Co-operative Bank. During the period of his employment Co-operative Bank was an innovative provider of banking services and the risk management environment to support it. It was one of the first orgainstaions to deliver a enterprise wide customer risk assessment supporting all decision processes. He then moved to the consultancy side, the head of scoring and consultancy in Scorex in UK for 7 years then member of the Experian-Scorex Global Consultancy Team for 7 years. During this period led both direct client consultancy for risk management and Basel II in addition to best practice documentation. The global support was across over 25 countries, such as Taiwan, US, UK, South Korea, Brazil and Hungary. At Creditinfo he was initially managing director of Creditifno Decision then has moved to the Director of Business Development.
Selling is Simple
That is according to Alex Lazarov, CEO of Creditinfo Solutions. Alex shared a presentation with Creditinfo employees on how sales can be changed from what many deem to be a difficult task into something quite enjoyable. He spoke about the basics and then got into the nitty gritty of working effectively with your customers and the “What’s in it for me” concept.
You can watch the presentation video he
re: Vimeo
Alex can be reached at:
Email: a.lazarov@creditinfosolutions.com
Skype: alexander.lazarov3
Linked In: ca.linkedin.com/pub/alexander-lazarov/41/784/1b2
Alex’s Bio
Alex has over 15 years of management experience internationally. Over the last 10 years he specialized in the field of Credit Risk Management with careers at Toronto Dominion Bank and Bank of America at the VP level. Some of his responsibilities included managing banking operations, creation and implementation of loss prevention strategies, and portfolio risk/reward analyses. In August 2012 Alex became the CEO of Creditinfo Solutions. In this role he is responsible for the overall activities of the company, for the support of numerous clients worldwide, and for the project delivery and product development of various solutions in the realm of Credit Bureaus and Risk Management. He is also a certified Advanced SAS Programmer and Predictive Modeler, has degrees in IT and Management, and enjoys playing chess.
Enterprise Risk Management
Creditinfo Jamaica‘s CEO, Megan Deane, today shared insights into how to manage Enterprise Risk.
According to Wikipedia:
Enterprise risk management (ERM) in business includes the methods and processes used by organizations to manage risks and seize opportunities related to the achievement of their objectives. ERM provides a framework for risk management, which typically involves identifying particular events or circumstances relevant to the organization’s objectives (risks and opportunities), assessing them in terms of likelihood and magnitude of impact, determining a response strategy, and monitoring progress. By identifying and proactively addressing risks and opportunities, business enterprises protect and create value for their stakeholders, including owners, employees, customers, regulators, and society overall. (ERM)
You can view Megan’s presentation here: EnterpriseRiskMgmt_CIJ_AcademyMDeaneFebruary2014
You can watch Megan’s presentation video here: Vimeo
Megan can be reached at:
Email: mdeane@creditinfojamaica.com
Linked In: m.linkedin.com/pub/megan-deane/1b/b98/904
Website: http://www.creditinfojamaica.com/
Megan’s Bio
Megan Deane is a highly qualified professional with over 20 years of experience in the private and public financial services sectors in Jamaica. She has served previously as a Technical Advisor to the Houses of Parliament; the Deputy Managing Director of the EXIM Bank of Jamaica; Director of Investments and Privatisations with the National Investment Bank of Jamaica and as Manager for Business & Advisory Services at Trafalgar Development Bank. A Canadian Commonwealth Scholar with an MBA from the University of Ottawa and a Hubert Humphrey Fellow in Finance at Boston University, Megan is an honours graduate of the University of the West Indies with a BSc. in Management Studies. She was identified as being eminently qualified to lead the team at Creditinfo Jamaica Limited and establish Jamaica’s first licenced Credit Bureau. Megan has been with the company since December 2011.
Change Management
Creditinfo Academy were very pleased to welcome Mr. Paul Gauci today.
Paul delivered an inspirational presentation on “Change Management”. Paul is a training and development professional from Malta who lectures regularly at the University of Malta and who this year, also celebrates 34 years as Head of Training & Development at the Bank of Valletta.
You can view his presentation here: Enabling Growth through Change creditinfo
You can watch his presentation video here: Vimeo
Paul can be contacted via http://about.me/paulgauci
Also, vvia Linked In mt.linkedin.com/pub/paul-gauci/a/197/63b
Twitter www.twitter.com/GauciPaul
Facebook: www.facebook.com/paulmgauci62
Creditinfo Academy visits Tanzania
Working through a case study
Creditinfo Tanzania, the first licenced credit bureau in Tanzania, provided yet another first of its type for the country, a “Credit” themed training programme delivered by Creditinfo Academy. The training was held at the prestigious Serena Hotel in Dar es Salam on 4th and 5th February 2014.
The training covered many areas including the use and understanding of credit bureau data, how credit scoring works and scorecard development. Most sessions were interactive to provide active involvement and help learning. Continue reading »
Everyday Cybercrime
Athlyn Evans, Head of IT, Creditinfo Malta today delivered a presentation for the Creditinfo Academy on “Everyday Cybercrime”.
Athlyn spoke about why cybersecurity is such a big issue, why the stakes are so high and the answers so difficult.
You can view his presentation here: Cybersecurity – Athlyn Evans
You can watch his presentation video here: Vimeo
And read the script from his webinar here: security talk
Athlyn’s bio
Athlyn has a first class degree in Computer Sciences and Electrical Engineering and a Master Degree in Information Systems. He has worked in IT for 25 years. For many years, he was a freelance IT Consultant who specialised in IT and Data Security. He worked for the UK Ministry of Defence and BAE systems and was responsible for perimeter line security for encrypted communications between defence and government departments, this included areas of conflict. He also worked in the Airline industry to improve security post 911. His last security position was working in the digital film industry in the UK and Hollywood, LA ensuring digital security and digital fingerprinting for large data warehouses used in CGI production.
Editors note: He is also a passionate Welshman and motorbiker. You can even find him listed in the credits of the movie Arthur Christmas for working on CGI technical infrastructure supporting Aardman Animation technical infrastructure. http://www.sonypictures.com/animation/pdfs/arthurchristmas_credits.pdf
Paul's off to Tanzania to deliver training
Paul Randall and one of the CIS team will be flying out to deliver training to some of Tanzania’s potential clients. This is a great way for the clients to network and share best practice whilst also being an informative session and for us, it’s a great opportunity to promote what we do best and how we can help them do things better. During the 4 x 50 minutes sessions, we’ll be telling them about the benefits of a Credit Bureau, the data landscape in their country, going into detail about scoring and also automation. If this is of interest, give Paul a call!
