Customer Service at Creditinfo Lithuania
Today, the Creditinfo employees received a presentation from 2 of their colleagues at Creditinfo Lithuania, Gerda Venckevičiūtė, Sales and Customer Department Director and Aurimas Kacinskas, Head of Customer Care Department. Our two colleagues spoke about how Creditinfo Lithuania approach customer service and work effectively with their customers.
You can watch the presentation video here: Vimeo
Contact Gerda at gerda.venckeviciute@creditinfo.lt
And Aurimas can be reached at Aurimas.Kacinskas@creditinfo.lt or via Linked In at: www.linkedin.com/profile/view?id=8684170
Why use a Credit Bureau and the impacts in markets
Paul Randall, Business Development Director, Creditinfo International, and one of our regular Creditinfo Academy speakers and trainers, today gave a presentation on “Introduction to Credit Bureau and Achieving Benefits of Credit Information Sharing Initiative”.
Paul discussed the different infrastructure of a Credit Bureau, and went on to discuss four key market changes after a Crediti Bureau is introduced into the market place. He discussed a case study in Georgia.
You can view Paul’s presentation here: Why use CB and impact on the markets – Paul Randall
You can watch Paul’s presentation video here: Vimeo
Tel: +33 60 79 34 884
Email: paul.randall@creditinfo.com
Linked In: www.linkedin.com/profile/view?id=1195768
Pauls’ Bio
Mathematician by education, risk manager by experience. With over 26 years experience in credit risk management, Paul Randall has been working with Creditinfo since April 2007. Following graduation he worked with 2 retailers on the financial services side JD Williams, M&S Financial Services, then moved to the Co-operative Bank. During the period of his employment Co-operative Bank was an innovative provider of banking services and the risk management environment to support it. It was one of the first orgainstaions to deliver a enterprise wide customer risk assessment supporting all decision processes. He then moved to the consultancy side, the head of scoring and consultancy in Scorex in UK for 7 years then member of the Experian-Scorex Global Consultancy Team for 7 years. During this period led both direct client consultancy for risk management and Basel II in addition to best practice documentation. The global support was across over 25 countries, such as Taiwan, US, UK, South Korea, Brazil and Hungary. At Creditinfo he was initially managing director of Creditifno Decision then has moved to the Director of Business Development.
Selling is Simple
That is according to Alex Lazarov, CEO of Creditinfo Solutions. Alex shared a presentation with Creditinfo employees on how sales can be changed from what many deem to be a difficult task into something quite enjoyable. He spoke about the basics and then got into the nitty gritty of working effectively with your customers and the “What’s in it for me” concept.
You can watch the presentation video he
re: Vimeo
Alex can be reached at:
Email: a.lazarov@creditinfosolutions.com
Skype: alexander.lazarov3
Linked In: ca.linkedin.com/pub/alexander-lazarov/41/784/1b2
Alex’s Bio
Alex has over 15 years of management experience internationally. Over the last 10 years he specialized in the field of Credit Risk Management with careers at Toronto Dominion Bank and Bank of America at the VP level. Some of his responsibilities included managing banking operations, creation and implementation of loss prevention strategies, and portfolio risk/reward analyses. In August 2012 Alex became the CEO of Creditinfo Solutions. In this role he is responsible for the overall activities of the company, for the support of numerous clients worldwide, and for the project delivery and product development of various solutions in the realm of Credit Bureaus and Risk Management. He is also a certified Advanced SAS Programmer and Predictive Modeler, has degrees in IT and Management, and enjoys playing chess.
Enterprise Risk Management
Creditinfo Jamaica‘s CEO, Megan Deane, today shared insights into how to manage Enterprise Risk.
According to Wikipedia:
Enterprise risk management (ERM) in business includes the methods and processes used by organizations to manage risks and seize opportunities related to the achievement of their objectives. ERM provides a framework for risk management, which typically involves identifying particular events or circumstances relevant to the organization’s objectives (risks and opportunities), assessing them in terms of likelihood and magnitude of impact, determining a response strategy, and monitoring progress. By identifying and proactively addressing risks and opportunities, business enterprises protect and create value for their stakeholders, including owners, employees, customers, regulators, and society overall. (ERM)
You can view Megan’s presentation here: EnterpriseRiskMgmt_CIJ_AcademyMDeaneFebruary2014
You can watch Megan’s presentation video here: Vimeo
Megan can be reached at:
Email: mdeane@creditinfojamaica.com
Linked In: m.linkedin.com/pub/megan-deane/1b/b98/904
Website: http://www.creditinfojamaica.com/
Megan’s Bio
Megan Deane is a highly qualified professional with over 20 years of experience in the private and public financial services sectors in Jamaica. She has served previously as a Technical Advisor to the Houses of Parliament; the Deputy Managing Director of the EXIM Bank of Jamaica; Director of Investments and Privatisations with the National Investment Bank of Jamaica and as Manager for Business & Advisory Services at Trafalgar Development Bank. A Canadian Commonwealth Scholar with an MBA from the University of Ottawa and a Hubert Humphrey Fellow in Finance at Boston University, Megan is an honours graduate of the University of the West Indies with a BSc. in Management Studies. She was identified as being eminently qualified to lead the team at Creditinfo Jamaica Limited and establish Jamaica’s first licenced Credit Bureau. Megan has been with the company since December 2011.
Change Management
Creditinfo Academy were very pleased to welcome Mr. Paul Gauci today.
Paul delivered an inspirational presentation on “Change Management”. Paul is a training and development professional from Malta who lectures regularly at the University of Malta and who this year, also celebrates 34 years as Head of Training & Development at the Bank of Valletta.
You can view his presentation here: Enabling Growth through Change creditinfo
You can watch his presentation video here: Vimeo
Paul can be contacted via http://about.me/paulgauci
Also, vvia Linked In mt.linkedin.com/pub/paul-gauci/a/197/63b
Twitter www.twitter.com/GauciPaul
Facebook: www.facebook.com/paulmgauci62
Everyday Cybercrime
Athlyn Evans, Head of IT, Creditinfo Malta today delivered a presentation for the Creditinfo Academy on “Everyday Cybercrime”.
Athlyn spoke about why cybersecurity is such a big issue, why the stakes are so high and the answers so difficult.
You can view his presentation here: Cybersecurity – Athlyn Evans
You can watch his presentation video here: Vimeo
And read the script from his webinar here: security talk
Athlyn’s bio
Athlyn has a first class degree in Computer Sciences and Electrical Engineering and a Master Degree in Information Systems. He has worked in IT for 25 years. For many years, he was a freelance IT Consultant who specialised in IT and Data Security. He worked for the UK Ministry of Defence and BAE systems and was responsible for perimeter line security for encrypted communications between defence and government departments, this included areas of conflict. He also worked in the Airline industry to improve security post 911. His last security position was working in the digital film industry in the UK and Hollywood, LA ensuring digital security and digital fingerprinting for large data warehouses used in CGI production.
Editors note: He is also a passionate Welshman and motorbiker. You can even find him listed in the credits of the movie Arthur Christmas for working on CGI technical infrastructure supporting Aardman Animation technical infrastructure. http://www.sonypictures.com/animation/pdfs/arthurchristmas_credits.pdf
The impact of financial literacy on companies and personal finances and how it impacts on the economy
Breki Karlsson, CEO and Founder of The Institute of Financial Literacy. Today we were very pleased to welcome Breki to joins us at the Creditinfo Academy. Breki delivered a webinar on “the impact of financial literacy on companies & personal finances and how this impacts on the economy”.
Breki has wide ranging experience with management, innovation, strategic planning, research, training & setting up businesses. He holds a M.Sc. Economics & International Business from Copenhagen Business School and a BSc in Business Administration from the University of Reykjavik. Having carried research on financial literacy, he has held countless lectures & seminars worldwide since 2005.
The Institute’s aims are to equip the general public with the right tools and education to better manage their finances to ensure financial stability in their lives & their families.
More info: www.fe.is
You can view his presentation here: Breki Karlsson fe-is
You can watch Breki’s presentation video here: Vimeo
Contact Breki via:
Email: breki@fe.is
Linked In: www.linkedin.com/profile/view?id=5259268
Credit as a profit centre
Mark Harrison, CEO of Association of Credit Central & Eastern Europe today delivered a presentation to the Creditinfo Academy on “credit as a profit centre”.
Mark discussed the credit process from the order, invoice, through to collection and cash matching.
View Mark’s presentation here: Mark ACCEE
View Mark’s presentation video here: Vimeo
More info: www.creditcee.eu
Follow them on twitter at twitter.com/CZCredit and
Contact Mark direct via
Email: Mark@creditcee.eu
Tel: +420 722 965 050
Linked In: cz.linkedin.com/pub/mark-harrison/8/512/4b8
Complementing Traditional Sources with Alternative Data
Joining the Creditinfo Academy was Mr. Sean Albert, Senior Vice President at Microbilt Corporation. Today, Sean gave a presentation on “complementing traditional sources with alternative data.” He also gave a demonstration of the Microbilt systems.
Sean has over 20 years of experience in executive management, including product design, business development and marketing. Sean’s current global directions include PRBC (Payment Reporting Builds Credit), an alternative credit bureau that services credit worthy consumers who have limited or no traditional scores and the business that want to access them. He also manages IBV (Instant Bank Verification) a real -time financial verification tool and is a member of MicroBilt’s Executive Management Team, which guides the company’s vision, employee objectives, and progress.
He is often a guest speaker at conferences and workshops having delivered a similar presentation at the Creditinfo Global Forum – Sept. 2013, Prague. He formerly served as Chief Business Development Officer for Battalion Capital, a private energy fund and the brokerage firm, Liquidity Energy. Prior to these companies, he managed the venture capital and private equity firm of WH Holdings as Vice President, where he oversaw multiple acquisitions and financing transactions. Mr. Albert was also the CEO of Icon Design Group, an award winning marketing firm, CFO & President for G&G Properties and worked in advertising for NBC Universal. Sean graduated from Colorado State University. He is involved with multiple local and national charities and is the President of the HLA Foundation. He resides in Princeton, New Jersey with his family.
About MicroBilt Corporation
MicroBilt Corporation, is the single source and preferred provider of decision critical information that responsibly assists businesses in reducing risk and managing their business. MicroBilt provides online access to consumer and commercial credit bureau data with automated decisioning and collection services. With its PRBC® Consumer Report with the FICO® Expansion Score, MicroBilt is the leading provider of alternative credit data to businesses that want to offer credit and other financial services to the approximately 110 million underserved and underbanked consumers in the United States. MicroBilt offers the small business owner simple, cost-effective solutions and a wide selection of data products for fraud prevention, consumer financing, debt collection, and background screening at www.MicroBilt.com or through web services integration.
MicroBilt is also the leader in proprietary financial data with its Integra Data which offers industry benchmarks, norms, valuation data, risk management tools, and other private company financial data that help companies get the answers they need when they need them. The company enables businesses to enhance their content offerings by delivering private labeled content or web sites to their established online communities. MicroBilt Corporation maintains offices in Georgia and New Jersey. Please read more at www.microbilt.com
You can contact Sean via:
Email: Sean_Albert@microbilt.com
You can watch Sean’s video here: Vimeo
Linked In: www.linkedin.com/in/seanmalbert
