Can KYC Bring Opportunity For Business Growth?

For many, due diligence checks and Know Your Customer (KYC) processes are simply seen as compliance requirements imposed by regulators that can add friction and cost to their business, but that is a flawed assessment. In fact, KYC has many advantages for business and can act as the differentiator needed for your business to survive and thrive in the increasingly digital, global economy.
In a market full of uncertainty, true understanding is a valuable commodity. Today, many organizations have been forced to re-evaluate what they need to do to ensure not just their longevity, but their continued success. Knowing the pressures that customers and prospects face, being able to support them through their challenges and shield your own business from unnecessary risk is key.
However, there are still too many treating KYC compliance like a tick box exercise, and not the competitive point of difference it can be.
The potential and possibilities that arise from a well-conceived and resourced compliance organization is remarkable. Whether it’s through the use of better data, fusing local data with global intelligence, or understanding the emerging threats from organized, financial criminal groups and working to counter them, good compliance can help businesses avoid the most damaging risks and seize the most lucrative opportunities.
At Creditinfo, we’ve long understood this. Our customers know that the combination of our decision analytics technology and access to a wide range of traditional and alternative data provides them with the tools they need to better understand their customers and take the appropriate steps to capitalize on the opportunities on their doorstep.
These opportunities are only ever going to increase, and those that become complacent on compliance, will begin to fall behind.
Tomorrow, on May 11th, we are hosting a webinar with leading experts on the regulatory environment and financial crime to delve into just this. Our panel of experts will discuss what organizations need to do to de-risk their operations and how they can set themselves up for future success.
This virtual panel will include speakers from PwC, Lexis Nexis, and The Dark Money Files, and will cover compliance technology, regulatory trends, and the ever-evolving threat landscape, to help you understand what you need to do to protect your organization from financial crime, and the opportunities better KYC processes can bring to your business.
To hear more about the benefits better KYC compliance could create for your business, register your attendance today.
You can also follow along on Twitter with the hashtag #CreditinfoKYC.
Credit Post-Covid

Historically, every time that there was a crisis, lessons were learnt. The Authorities, be they political or financial, rushed in to introduce and implement corrective regulations and legislation to either block legislative loop-holes or correct oversights that permitted players in their respective fields, but especially in the financial sector, to take advantage of same for their own individual benefit with little regard for the rest.
The lessons and improvements implemented by regulators and financial institutions since the from the last financial have stood the banks and financial services in stronger position when facing the financial crisis which is following the health crisis. Banks are reacting by using data insights through monitoring and early warning solutions to address problem debts before they escalate.
A few years later, with the introduction of strict regulatory measures, the requisite confidence and stability in financial markets was gradually established. Central banks are now closely monitoring these, issuing directives on a regular basis to further stabilize and impose tighter controls to prevent a repeat. Regulating banks is difficult, unfortunately, and there is always the risk that a similar crisis raises its head again.
This is a very simplistic reference to the Financial Crisis of 2007-2009, which forced changes and tighter controls on the global financial markets.
Changing the scenario to the present day, COVID-19 pandemic, although different, in that it is more of a medical beast, has impacted the global population and, as a result, the global economy has turned out to be messier than the Financial Crisis of 2007-09. Individuals who own and control both global economic and non-economic practices are the victims this time. Through its secondary effects, the pandemic, may also be considered as a financial crisis. The policies put in place to control and ultimately curtail the pandemic, have so far had limited success in curbing the spread, but they did manage to create havoc with the global economies. Some industries, such as food distribution, benefited from rising demand, while others, such as telecommunications and pharmaceuticals, were unaffected and continued their operations, although maybe at a slower pace but certain sectors took a heavy beating.
The airline, travel, hospitality, leisure, and entertainment sectors have been hit the hardest with dramatic reduction in activity and with closures being the norm.
The airline industry, on its own, according to a KMPG report, estimate a revenue loss worth USD200 billion in 2020 and to prevent a total collapse, government assistance, worth USD200 billion is being considered.
However, the airline industry is just the beginning. One has also to consider other businesses that are directly and indirectly linked. Millions of individuals are affected – loss of jobs or reduced hours of work translate into less consumer spending, higher risks, defaults and similar. At this point, the Great Depression comes to mind, but the true impact of the pandemic will be gauged towards the end of 2021 and throughout 2022.
In these turbulent times, with losses expecting to continue until 2022 and possible, even beyond, risk management is crucial and extremely critical for all industry players. Despite, corporate bankruptcies still being rather low, further pandemic waves with the relative lockdown and restrictive policies would deplete remaining cash reserves and eventually increase bankruptcies.
The new normal will set in at different speeds as lockdowns are lifted, but this will also depend on the recession in each country and on the effect of restrictions on demand and supply. Recoveries may vary by sectors, but severe economic necessities may induce Governments to loosen their restrictive policies in an effort to kick-start certain activities, in particular, the airline industry and travel, which indirectly would also re-activate the hospitality, leisure and entertainment sectors.
It is now more critical than ever that financial institutions and other market participants, recognize the value of using tools like a Credit Bureau. These credit bureaux deliver insights in the data such as credit scoring and financial transparency, that can identify riskier projects/individuals/businesses, and thus prevent defaults to the benefit of the lender and national stability, in general.
Now is the time to gain a better understanding of our local marketplace, and the speed in which information changes. We have to comprehend how our local marketplace will perform in the post COVID era. It is better to be informed than to continue blindly as the future is changing and businesses and individuals must adjust and act accordingly.
In the immediate future, credit risk assessments, will be based on real-time monitoring of sectoral and sub-sectoral situations, making historical data in previous known environments less important – COVID has taught us a tough lesson
Remy Damato,
Credit Reporting Manager, Creditinfo Malta.
Creditinfo Group enters collaboration with Společnost pro Informační Databáze (SID) in Czech Republic

Czech Republic, Prague, April 22nd 2021- Creditinfo Group, the leading global credit information and decision analytics provider, and Společnost pro informační databáze (SID), service provider of SOLUS Credit bureau, have agreed to partner in the areas of data transformation, decisioning engines, data analytics and scorecards development. The agreed partnership enables SID to use the global credit risk management expertise of Creditinfo Group as well as its solutions and analytical capabilities to better service members of SOLUS Credit bureau, one of the two largest credit bureaus in the Czech market.
“We are proud to have been chosen by SID as it’s partner for members of the SOLUS credit bureau and are looking forward to leverage our global experience as well as presence of our group IT development, global data analytics, and consultancy centre in Prague for Czech banks and financial services players, members of the SOLUS credit bureau” says Seth Marks, Regional Director of Creditinfo Group.
“With Creditinfo Group we materially strengthen our portfolio of software, decisioning and analytical solutions available for both SOLUS members and for the wider Czech financial sector. Connecting its global experience with our strong local presence in the Czech market enables our existing and new customers to further increase efficiency and including improved credit risk decisioning speed, says Ján Hurný, CEO of SID.
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About Creditinfo
Established in 1997 and headquartered in London, UK, Creditinfo is a provider of credit information and risk management solutions worldwide. As one of the fastest-growing companies in its field, Creditinfo facilitates access to finance, through intelligent information, software and decision analytics solutions.
With more than 30 credit bureaus running today, Creditinfo has the most considerable global presence in this field of credit risk management, with a significantly greater footprint than competitors. For decades it has provided business information, risk management and credit bureau solutions to some of the largest, lenders, governments and central banks globally to increase financial inclusion and generate economic growth by allowing credit access for SMEs and individuals.
For more information, please visit www.creditinfo.com
About SID
SID is an exclusive service partner and facilitator of SOLUS credit bureau, one of the two largest credit bureaus in the Czech Republic with more than 50 members from banks and financial services. SID enables efficient data exchange among bureau members thus strengthening their insights and decisioning capabilities. More information are available on www.sid.cz and www.solus.cz
Creditinfo Group Awarded World Bank Tender

São Tomé and Príncipe, São Tomé, 19th, April 2021 – Creditinfo Group, the leading global credit information and decision analytics provider, today announces that it was awarded a tender by the Central Bank of São Tomé – represented by AFAP (Agencia Fiduciaria de Administracao de Projectos) who will be handling a project on the delivery and support of Public Credit Registry, financed by the World Bank.
Sao Tome is working with the World Bank with the aim of improving the financial infrastructure in the market, increase access to finance and enhance market stability. Creditinfo has already supported many markets in achieving this goal and was identified as a trusted and reliable partner.
Creditinfo will provide CBS (Credit Bureau Solutions), including Value-Added Products such as the Statistical Score, MyCreditinfo, Benchmarking and Monitoring – the latest and modern cutting-edge products and services in the credit industry, to help the Central Bank of São Tomé in implementing the Public Credit Registry.
Samúel Ásgeir White, Director of Direct Markets, Creditinfo Group is excited about this opportunity. “The important part is the knowledge transfer and our active approach – direct help to the Central Bank of São Tomé, with the whole implementation process of our modern services in São Tomé and Príncipe, since we have years of experience from the Central Banks around the world that we provide the same products and services to,” he said.
The competition was organized by AFAP as a fiduciary agency responsible for the management of the World Bank’s financial support, in favor of the Central Bank of São Tomé and Príncipe as a borrower, with Creditinfo being elected as winner, among 4 bidders.
On behalf of AFAP, Carlos Bonfim, technical advisor, intervened to congratulate on the conclusion of the contract with Creditinfo, a company whose references allow the prospect of a satisfactory result regarding the updating of the credit risk center of the Central Bank of São Tomé and Príncipe. He ended by expressing the wish that the quality of the partnership between all stakeholders will continue, in order to create a favorable cooperation climate for the implementation of the project.
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About Creditinfo
Established in 1997 and headquartered in London, UK, Creditinfo is a provider of credit information and risk management solutions worldwide. As one of the fastest-growing companies in its field, Creditinfo facilitates access to finance, through intelligent information, software and decision analytics solutions.
With more than 30 credit bureaus running today, Creditinfo has the most considerable global presence in this field of credit risk management, with a significantly greater footprint than competitors. For decades it has provided business information, risk management and credit bureau solutions to some of the largest, lenders, governments and central banks globally to increase financial inclusion and generate economic growth by allowing credit access for SMEs and individuals.
For more information, please visit www.creditinfo.com
About AFAP
AFAP was created in 2004 with the aim of managing funds made available by the technical and financial partners of the Government of São Tomé and Príncipe, of which the World Bank stands out in particular. It has an effective and motivated team and is respectful of the best practices for regulating tenders, and today has a portfolio of projects and partners in constant growth. Within the framework of its performance, the main projects such as the installation of fiber optics in Sao Tome Principe to provide high-speed internet services, education and health for all, improvement of the energy system can be cited as an example of success. electricity, namely hydrocentrals, introduction of alternative energies as well as rehabilitation of main roads, etc.
For more information, the following AFAP website can be viewed: www.afap.st
How Creditinfo supports Fintechs

The COVID-19 crisis had a profound financial and social impact across the globe, with several different industry sectors impacted. Curfews limited the effective utilization of physical branches, forcing financial services firms to turn to online channels. Few organizations were ready to make the transition to ‘digital lending’ smoothly, but this is where the Fintechs excelled. Capitalizing on their technical competencies, agility, and focus on specific niches they triggered substantial advances in online lending – ranging from streamlined, friction free customer experience to KYC processes.
Instead of focusing on internal operational efficiencies like traditional banks, Fintechs driving digital lending started to construct an ecosystem of services that evolved around their customers. Regulators, who have been observing the significant growth of digital lending started to weigh in; either requiring compliance with existing regulations or developing new regulations to be met. These steps had a wide-ranging impact from data quality to having a prudent credit risk management framework, including analytics, risk management tools, policy and procedures.
Creditinfo is well positioned to support Fintechs, helping them remain focused on providing an outstanding customer digital lending experiences, while ensuring a proven credit risk management framework. Our approach consists of 4 key services:
- Data: the first step to perform a credit risk assessment is done by collecting all relevant Depending on circumstances, this can be traditional (Credit Bureau) or non-traditional (transactional) data. Data quality checks need to be performed to derive the maximum insight from it. Operating in 45 countries and providing Credit Bureau services in 23 of them, we define industry standards on data quality. We know how to combine traditional and non-traditional data to be used in decisioning that meets your risk appetite.
- Analytics: deriving insight from data is our expertise. Our highly predictive models underpin objective, prudent credit risk decisions. By combining non-traditional and traditional, we are able to improve predictive power by over 50%.
- Decisioning: implement your scorecards with ease in our decisioning system. Streamline and eliminate manual processes to ensure quick and consistent decisions to your customers, providing you a competitive edge.
- Business know-how: we know how to adapt global best practices within your local environment. We are ready to discuss with you how we have improved lending for one of our customers by over 20% or reduced non-performing loans by 15%.
Please get in touch with us to discuss how we can make a positive step change in your business.
Creditinfo granted AISP license, launches intermediary service

On Monday, April 5th, the Financial Supervision Authority issued AS CREDITINFO EESTI with an account information service provider (AISP) license. This license allows the company – which has a strong history of more than 25 years mediating credit and business data – to act as an intermediary between institutions, providing read-only access to bank account information in order to enable the delivery of mutually beneficial services to account holders.
Creditinfo now has the ability to provide bank account owners in Estonia with access to new, enhanced services from authorized companies, such as those providing loans or payment-by-installment options, by sharing information from their account statement.
This sharing of balance and transaction data takes place in an automated form that makes the process of applying for credit or payment-by-installment significantly easier and faster for both the owner of the account and the service provider.
“We are always looking for opportunities to expand our business and better serve our customers in order to remain the most reliable, strong and innovative business partner to both individuals and companies in this fast-evolving field,“ Ege Metsandi, CEO of Creditinfo Estonia explained. “The whole area of assessing creditworthiness and solvency is moving toward automation, so credit decisions can be made as quickly and reliably as possible. The greatest added value here can be created by combining high quality data and the best technological solutions. Creditinfo with its long history and international network is leading the way in both of these areas. With this new AISP license, we can be an even better partner to our customers by helping to further de-risk lending and provide better access to appropriate financing for their specific needs“ Metsandi added.
Law firm WALLESS advised Creditinfo throughout the application process for the AISP license.
AS Creditinfo Eesti is the largest company providing business information and risk management services in Estonia. First founded in 1993, the company has been an affiliate of Creditinfo Group since 2016.
Additional information:
Ege Metsandi
CEO and board member of Creditinfo Estonia , Email: ege.metsandi@creditinfo.ee
Tel: (+372) 5078172
Creditinfo Group becomes majority shareholder of Kredītinformācijas Birojs (KIB)

LONDON, UK, March 25th, 2021 – Today, Creditinfo Group – the leading global credit information and decision analytics provider – announced that is has increased its stake in JSC “Kredītinformācijas Birojs” (KIB) to 51%, becoming the majority shareholder.
Earlier this month, the US private equity fund Levine Leichtman Capital Partners (LLCP) became the majority shareholder of Creditinfo Group. As the result of that transaction, the share capital of the KIB joint stock company was increased, with ABLV Bank selling its shares.
The other shareholders of the company, including the leading Latvian commercial banks; AS Swedbank, AS SEB banka, AS Luminor Bank, and AS Citadele banka will remain unchanged and will continue to support KIB by serving on the Supervisory Board of the joint stock company.
Jānis Timmermanis, Chairman of the Board of KIB: “This investment is an important confirmation of the company’s potential to continue to grow despite being a relatively young entity and offer lenders throughout the Baltic region modern solutions with scoring and decision capabilities while also enabling prevention of money laundering.”
Brynja Baldursdóttir, Director of Global Markets Creditinfo Nordics: “This announcement marks a significant milestone for Creditinfo and consolidates our presence in the Baltics as a leader in providing Decision-as-a-service solutions – a key component of the Credit Bureau system. With international knowledge and local market support, Creditinfo solutions are setting a high bar wherever they are implemented.”
KIB was founded in May 2013 and is the first licensed credit information bureau in Latvia. KIB helps banks and financial institutions to manage credit risk and apply best practices in risk management and credit operations. Its activities in the field of data processing are licensed and supervised by the State Data Inspectorate.
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About Creditinfo
Founded in 1997 and headquartered in Reykjavik, Iceland, Creditinfo is a global provider of credit information and risk management solutions. As one of the fastest growing companies in its field, Creditinfo facilitates access to finance through intelligent information, software and analysis solutions.
With more than 33 credit bureaus today, Creditinfo has the largest presence in credit risk management worldwide, with significantly greater influence than competitors. For decades, it has provided business information, risk management and credit bureau solutions to major lenders, governments and central banks around the world to increase financial inclusion and create economic growth by giving SMEs and individuals access to credit.
Media Contact:
Matt Silver
Babel Agency for Creditinfo Group creditinfo@babelpr.com
+44 (0)7769 266 452
Creditinfo Group announces new majority shareholder

Creditinfo welcomes Levine Leichtman Capital Partners as new majority investor
LONDON, UK, 8 March 2021 – Creditinfo Group, the leading global credit information and decision analytics provider, today announces that the private equity firm, Levine Leichtman Capital Partners (LLCP) has become its new majority shareholder. The firm will help Creditinfo Group to keep expanding operations and support financial institutions with a full suite of best-in-class credit risk management tools.
The announcement marks another significant milestone in Creditinfo’s growth journey, as world leader in providing decision analytics and risk mitigation solutions to lenders, central banks and SMEs continues to expand. The company’s combination of international know-how and local market support, continues to fuel demand for Creditinfo’s decision analytics solutions, which use traditional and evolving data sets to help customers take an intelligent and informed approach to risk and lending decisions.
This new shareholder composition brings new impetus and direction to the company’s growth plans while also maintaining continuity for the business, with Creditinfo founder Reynir Grétarsson retaining his board seat and a significant minority shareholding.
Well-respected industry veteran, Paul Randall – who joined Creditinfo in 2007 – will lead the company through its next phase of growth as the newly appointed Group CEO, working closely with Reynir Grétarsson and LLCP.
“This investment shows Creditinfo’s potential and commitment to enable corporates, SMEs and individuals be active players in the economy” commented Paul Randall, CEO at Creditinfo Group. “We now have a new, eager and dynamic investor on board that will help us increase market penetration and expansion. They also bring a wealth of corporate experience running international businesses that will help us further strengthen our contribution to the credit risk and fintech industry. Our unique position in both advanced and emerging markets and the mix of technology our solution can incorporate give us great hopes for the future with considerable growth potential.”
Erik Nobel, Managing Director at LLCP, commented, “We are excited to support Creditinfo’s expansion and growth through this investment. LLCP’s significant experience investing in companies around the world will enable Creditinfo to further establish its leadership in the credit risk and fintech industry and support to its international client base.”
David Cowan, Senior Managing Director at LLCP, added, “We are thrilled to partner with the Creditinfo team and look forward to supporting the Company’s strategic growth plans. We believe that Creditinfo holds a unique position within their market and are confident in their continued success.”
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About Creditinfo
Established in 1997 and headquartered in Reykjavík, Iceland, Creditinfo is a provider of credit information and risk management solutions worldwide. As one of the fastest-growing companies in its field, Creditinfo facilitates access to finance, through intelligent information, software and decision analytics solutions.
With more than 30 credit bureaus running today, Creditinfo has the most considerable global presence in this field of credit risk management, with a significantly greater footprint than competitors. For decades it has provided business information, risk management and credit bureau solutions to some of the largest, lenders, governments and central banks globally to increase financial inclusion and generate economic growth by allowing credit access for SMEs and individuals.
For more information, please visit www.creditinfo.com
Media Contacts:
Matt Silver
Babel Agency for Creditinfo Group creditinfo@babelpr.com
+44 (0)7769 266 452
About Levine Leichtman Capital Partners
Levine Leichtman Capital Partners, LLCP is a middle-market private equity firm with a 37-year track record of investing across various targeted sectors, including franchising, professional services, education and engineered products. Since inception, LLCP has managed approximately $11.7 billion of institutional capital across 14 investment funds and has invested in over 90 portfolio companies. LLCP utilizes a differentiated Structured Private Equity investment strategy, combining debt and equity capital investments in portfolio companies.
LLCP’s global team of dedicated investment professionals is led by seven partners who have worked at LLCP for an average of 21 years. The firm currently manages approximately $7.8 billion of assets – including its most recent flagship fund, Levine Leichtman Capital Partners VI, L.P., which closed in 2018 with $2.5 billion of committed capital, and its most recent European fund, Levine Leichtman Capital Partners Europe II SCSp, which closed in 2020 with €463 million of committed capital. LLCP has offices in Los Angeles, London, The Hague, Stockholm, New York, Chicago, Charlotte and Miami.
Media Contacts:
Mark Semer or Ross Lovern Kekst
CNC +1 (917) 439-3507 or +1 (917) 842-7205
Creditinfo’s new KYC tool allows affordable background checks of international business partners

Creditinfo is the first company in Estonia to bring the shared KYC utility “Know Your Client” to the market. The tool gathers the data an entrepreneur needs to know about clients and business partners from both Estonia and international reliable databases covering the whole world.
According to the rules of the fight against money-laundering and financing of terrorism, each company is responsible for ensuring that every business transaction and cooperation agreement complies with the terms stated in the anti-money laundering law (the Anti-Money Laundering and Countering the Financing of Terrorism Act). In essence, it is the duty of a company to know their clients and business partners in case of both single transactions and longer business relationships.
“Every entrepreneur needs to check the background of the business partner because when the transaction reaches the bank, it may already be too late. The accounts may be frozen and you could end up losing the money,“ Jaanus Leemets, head of Creditinfo’s product development unit explained. “One questionable transaction, no matter how great or small sums are involved, may significantly increase the overall risk rating of the entrepreneur.”
The background checks of companies and individuals operating in Estonia has been a widely available service for years, but checking the background of international partners has been a great challenge for small and medium-sized companies. Access to reliable international databases is very expensive, and the offered solutions are often not suitable for checking single transactions or compiling detailed reports of the parties involved.
“Banks spend millions of euros a year on anti-money laundering background checks, leaving entrepreneurs stranded since they have no resources to afford these services. The results of public search portals are also often not reliable, extensive nor up-to-date enough in their content, especially with international companies, as well as also domestic inquiries. We therefore created a tool that makes inquiries from dozens of different reliable, international databases. The new tool is affordable to small businesses as well and it is also simple to use for single inquiries.“ Leemets added.
To get the entrepreneurs started, Creditinfo offers consultations on the correct implementation of the background check and its proficiency. There is also the option of joining the KYC business school in order to understand the essence of KYC regulations, the precise duties, everyday needs of their companies, and all available options to regularly check the background of clients and business partners without spending too much time.
Media contact:
Rain Resmeldt Uusen
Marketing Manager, Creditinfo Estonia
Email: rain@creditinfo.ee
Banking for the future of Sri Lanka

Interview with Thimal Perera – Deputy CEO, DFCC Bank
Our Senior Business Development Manager, Joe Bowerbank, caught up with Thimal Perera, Deputy CEO of DFCC Bank. Thimal provided a number of interesting insights into how DFCC is strategically dealing with the challenges of operating in 2020 and building a roadmap to continue delivering a first-class banking experience going forward. Thimal has worked in both local and international banks across the globe, looking after a number of different areas from SME and retail, to digital transformation amongst others. This interview focuses on digitalization and credit risk – two areas that have been hot topics for Creditinfo’s clients this year.